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The 2012 Wellness Promotion Policy Annual Report
The School District of Palm Beach County, Florida
Employee Wellness - UnitedHealthcare
Engaging Members to Achieve Savings
The Challenge

To help The School District of Palm Beach County manage costs, close gaps in care, and engage high-risk members, UnitedHealthcare put its analytic capabilities to work and discovered several major cost drivers for the School District:

  • default_title19% Percentage of overall medical costs driven by diabetics.
  • default_title7% Percentage of costs driven by pregnancy and perinatal diagnosis.
  • default_title<1% Percentage of members completing a health assessment.
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The Solution

The District partnered with UnitedHealthcare to implement a customized strategy, which took a holistic view of a member’s health. The strategy included a focus on wellness, plan design, disease management, member engagement, and achieving measurable cost savings for the School District.


  • default_titleCombat diabetes and chronic disease trends.
  • default_titleLower overall costs.
  • default_titleEngage members in proactive health care.
  • default_titleReduce the administrative complexities of administering retiree health plans while lowering their costs.
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Key initiatives included
  • default_titleOffering preventive benefits like immunizations, preventive care check-ups, and routine annual screenings.
  • default_titleMaking Disease Management Programs available at no additional cost to engage members already living with a chronic condition.
  • default_titleEncouraging members to take advantage of NurseLine, a fully accredited service that helps improve health care decisions.
  • default_titlePromoting UnitedHealthcare’s Premium® Designation Program, which helps members easily identify doctors and facilities that meet national standards for quality care and local benchmarks for cost efficiency.
  • default_titleImplementing a Diabetes Health Plan that automatically enrolls pre-diabetics and diabetics to slow or eliminate the disease’s progression. It also offers savings on certain pharmaceuticals and diabetes related medical supplies, office visits, and condition-specific services.
  • default_titleMaking available the Healthy Pregnancy Program, a personalized maternity wellness program that provides members with additional support and education throughout pregnancy.
  • default_titleOffering a cost-effective solution for retirees that include moving post-65 retirees from an indemnity plan to a retiree plan – the UnitedHealthcare and AARP® Medicare Supplemental Insurance Plans. Because the AARP® Medicare Supplemental Plans are individual products, there are no group renewals to negotiate, further reducing administrative burdens.
  • default_titleImplementing Wellness Rewards to encourage employees to complete an Annual Health Assessment along with setting healthy goals and obtaining key health screenings. United Healthcare’s Wellness Reward Program® links premium incentives to the completion of health assessments and biometric screenings.
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The Results
For the School District and its employees, the impact has been measurable and dramatic. Through innovative programs, the District was able to realize its goals of managing health care costs and engaging its members to be more proactive. Results include: